T&Cs | Policies


T&C’s and Privacy Policy

The National Grid Ltd ABN. 34 153 593 956 – registered office is at 24 Chard Road, Brookvale, Sydney, NSW, 2100.

Copyright © The National Grid (TNG) Pty Ltd. The copyright and all other intellectual property rights in the Website and all content displayed on or accessible from the Website is owned by or licensed to TNG, unless specified to the contrary and is protected by the copyright laws of Australia, international copyright treaties and all other applicable copyright and intellectual property laws.

You may not access, copy, download, rip, distribute, modify, republish, embed into any other Website, communicate to the public, or otherwise use, deal with or exploit any part of the Website or Content without the prior written consent of TNG except as expressly permitted by these Terms and Conditions. 

You must use the Website and its content only for lawful purposes and in a way which does not infringe the rights of anyone else or restrict or inhibit anyone else’s use and enjoyment of the Website and its content. You agree that you will not remove or modify any copyright, other proprietary notices or trademarks which appear on the Website.


Privacy Policy


What information do we collect?

We collect information from you when you fill out a form or subscribe to our newsletter.

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news,  updates, related product or service information, etc.

* Note: If at any time you would like to unsubscribe from receiving future emails, we include  detailed unsubscribe instructions at the bottom of each email.


How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information  when you enter, submit, or access your personal information.


Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information We use cookies to keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone.


Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information  confidential. We may also release your information when we believe release is appropriate to comply with the law,enforce our site policies, or protect ours or others rights, property,
or safety. However, non ­personally identifiable visitor information may be provided to other parties for  marketing, advertising, or other uses.


Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to  information collected offline. Your Consent By using our site, you consent to our web site privacy policy.


Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.


Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information  below.

24 Chard Rd, Brookvale, Sydney, NSW, 2100, Australia